10DLC Privacy Policy for REVIV Health & Wellness

Effective Date: November 2024

At REVIV Health & Wellness, we value your privacy and are committed to protecting your personal information. This 10DLC Privacy Policy explains how we collect, use, and protect the information you provide when you interact with us through our messaging services registered under the 10DLC (10-digit long code) system.

1. Information We Collect

When you opt into our messaging services, we may collect the following types of information:

  • Personal Identifiable Information (PII): Your name, phone number, and email address.
  • Communication Data: Messages you send to or receive from us, including appointment confirmations, reminders, or feedback.

2. How We Use Your Information

We use your information to:

  • Provide appointment reminders for scheduled appointments. You may receive messages weekly or monthly.
  • Respond to inquiries initiated by the customer.

Message and data rates may apply. Reply “HELP” or contact us directly at (318) 290-2122 for guidance and assistance.

3. Terms & Conditions

By opting into our messaging services, you consent to receive SMS or MMS messages at the phone number you provide. You can opt-out at any time by replying “STOP” to any of our messages or contacting us directly at (318) 290-2122.

4. Data Sharing

We do not share your mobile information with third-parties for marketing purposes. We will share with government authorities or law enforcement if required to comply with legal obligations.

5. Data Security

We implement strict access controls and regularly audit our systems to prevent unauthorized sharing of user data.

6. Retention of Data

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

  • Opt-out of receiving messages by replying “STOP” and “CANCEL”.
  • Access, update, or delete your personal information by contacting us at (318) 290-2122.
  • File a complaint with your local data protection authority if you believe your privacy rights have been violated.

8. Children’s Privacy

Our messaging services are not intended for children under the age of 13. We do not knowingly collect information from children.

9. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on our website, and the “Effective Date” will reflect the most recent update.

10. Contact Us

If you have questions or concerns about this 10DLC Privacy Policy, please contact us at:

  • Phone: (318) 290-2122
  • Address: 7225 Fern Avenue, Suite 600, Shreveport, Louisiana

By using our services, you agree to the terms outlined in this policy.

Thank you for choosing REVIV Health & Wellness.